WebOverview of Monterey Bay Herb customer experience. Monterey Bay Herb (herbco.com) has been the subject of several consumer complaints. Customers have reported issues with the quality of products, specifically in regards to freshness, taste and potency. Many have also expressed frustration with delayed or missing shipments, poor customer service ... WebI purchased two items of skin care products online from Hudson Bay on Dec. 25. I received one box (one item only) on Dec. 28. The packing list shows two items in the box. I called customer service regarding the missing item. They give me case number of refund. I received email confirmation on refund request.
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